Your feedback and complaints matter
Positive Steps Rotherham aims to provide high quality, person-centred support. We welcome feedback, both positive and negative, as it helps us understand what we are doing well and where we can improve.
If you, or someone you know, are unhappy with any aspect of the support received from us, please let us know. We take all complaints seriously, will treat them in confidence, and respond as promptly as we can.
You are welcome to use the form to share a compliment or suggestion too. Every message is read by a member of the Positive Steps team.
Nicola Cameron
Gemma Wheeler
205 Outgang Lane
Dinnington
S25 3QY
We aim to acknowledge enquiries within two working days.
Share Your Feedback
Please complete the form below and a member of the Positive Steps team will get back to you.
We will only use the information you provide to respond to your feedback or complaint. Please do not include more sensitive personal or medical information than is necessary.
Positive Steps is not an emergency service
If you or someone else is in immediate danger, call 999. If you need urgent mental health support, contact the appropriate NHS crisis service or call NHS 111 and select the mental health option.